Is Locomote down?

Locomote current official status is Up and running

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Locomote Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days
0
Incidents in the last 30 days
Reports in the last 12 hours

Resolved Minor ****IMPORTANT**** No content displayed for Hotels

28 October 2019 11:00am (AEDT): We are aware of an issue where there are no hotels being returned. This has been escalated to Travelport as a priority.

over 2 years ago Official incident report

Resolved Minor ****IMPORTANT**** Jetstar (JQ) instant purchase payment failures

We are aware of an issue where some users may not be able to book Jetstar (JQ) instant purchase airfares and are receiving a payment error. You can however book Jetstar (JQ) airfares with Baggage. Our team is working to resolve this as soon as possible. We apologise for any inconvenience.

over 2 years ago Official incident report

Resolved Minor ****IMPORTANT**** Unable to book a hotel with flights in the same trip

We are aware of an issue where some users may not be able to book a hotel with flights (when using On Account as payment) in the same trip. You can however book a hotel separate to the flights. Our team is working to resolve this as soon as possible. We sincerely apologise for any inconvenience.

almost 3 years ago Official incident report

Resolved Minor ***IMPORTANT*** Locomote Status Update - Error message when selecting a seat at checkout

Locomote is aware of and is currently investigating an issue in which travellers are unable to progress past the check out page in order to complete their bookings. The traveller will receive an error message stating “Error unmarshalling message body: Expected” We advise that customers should contact their Travel Management Company in order to complete any bookings. We apologise for any inconvenience that this will cause and will continue to update users with the outcome.

almost 3 years ago Official incident report

Resolved Minor ***IMPORTANT*** Locomote Status Update - Unable to reset password in browsers other than Internet Explorer

We are aware of an issue where some users may not be able to reset their password to the Locomote Corporate Travel Platform when using a web browser other than Internet Explorer. This is due to CAPTCHA not properly loading, which is required to validate the password reset. If you need to book a trip on Locomote in the interim, then please contact your Travel Arranger or Company Administrator to book on your behalf. Our team is working to resolve this as soon as possible. We sincerely apologise for any inconvenience.

almost 3 years ago Official incident report

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FAQ

Is Locomote down?
Locomote seems to be up and running. We're updating the status regularly.
I'm having issues with Locomote, but the status is OK. What's going on?
There are a few things you can try:
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