Is Locomote Down?

Locomote Status is Operational

Latest Locomote Outages

Check the stats and details of the latest Locomote outages and issues

0 Outages in the last 7 days
0 Outages in the last 30 days
198 Days since last incident

Minor Resolved · 7 months ago · lasted about 6 hours

Profile Errors

Currently our global distribution system Travelport are experiencing profile outages affecting Locomote customers. Case has been raised with Travelport and highest priority given. This is affecting some users updating profiles and completing some bookings. Please use live chat if you are experiencing any difficulties and we'll be able to support.

Minor Resolved · about 3 years ago · lasted over 2 years

****IMPORTANT**** No content displayed for Hotels

28 October 2019 11:00am (AEDT): We are aware of an issue where there are no hotels being returned. This has been escalated to Travelport as a priority.

Minor Resolved · over 3 years ago · lasted almost 3 years

****IMPORTANT**** Jetstar (JQ) instant purchase payment failures

We are aware of an issue where some users may not be able to book Jetstar (JQ) instant purchase airfares and are receiving a payment error. You can however book Jetstar (JQ) airfares with Baggage. Our team is working to resolve this as soon as possible. We apologise for any inconvenience.

Minor Resolved · over 3 years ago · lasted almost 3 years

****IMPORTANT**** Unable to book a hotel with flights in the same trip

We are aware of an issue where some users may not be able to book a hotel with flights (when using On Account as payment) in the same trip. You can however book a hotel separate to the flights. Our team is working to resolve this as soon as possible. We sincerely apologise for any inconvenience.

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Minor Resolved · over 3 years ago · lasted almost 3 years

***IMPORTANT*** Locomote Status Update - Error message when selecting a seat at checkout

Locomote is aware of and is currently investigating an issue in which travellers are unable to progress past the check out page in order to complete their bookings. The traveller will receive an error message stating “Error unmarshalling message body: Expected” We advise that customers should contact their Travel Management Company in order to complete any bookings. We apologise for any inconvenience that this will cause and will continue to update users with the outcome.

Minor Resolved · over 3 years ago · lasted about 3 years

***IMPORTANT*** Locomote Status Update - Unable to reset password in browsers other than Internet Explorer

We are aware of an issue where some users may not be able to reset their password to the Locomote Corporate Travel Platform when using a web browser other than Internet Explorer. This is due to CAPTCHA not properly loading, which is required to validate the password reset. If you need to book a trip on Locomote in the interim, then please contact your Travel Arranger or Company Administrator to book on your behalf. Our team is working to resolve this as soon as possible. We sincerely apologise for any inconvenience.

Minor Resolved · over 3 years ago · lasted about 3 years

***IMPORTANT*** Locomote Status Update - Unable to access the Locomote Corporate Travel Platform

We are aware of an issue where users may not be able access and login to the Locomote Corporate Travel Platform. We are currently investigating and are working to resolve this outage as soon as possible. We apologise for any inconvenience and appreciate your understanding.

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Frequently Asked Questions

Is Locomote down today?
Locomote seems to be up and running. We've updated the status 3 minutes ago. There have been 0 incidents in the last 24 hours.
I'm having issues with Locomote, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
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