Outage in LogMeIn

Central/Pro - "D" Errors while using https://secure.logmein.com/

Resolved Minor

May 09, 2023 - Started 12 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are actively investigating reports that some Central/Pro customers may be getting "D" errors while using https://secure.logmein.com/. Our engineers are working to identify the issue and will provide another update shortly.

Components affected

LogMeIn Pro/Central

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/09/2023 09:01PM

We have confirmed that the issue has been resolved and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

MONITORING 12 months ago - at 05/09/2023 08:41PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

IDENTIFIED 12 months ago - at 05/09/2023 07:48PM

Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING 12 months ago - at 05/09/2023 07:30PM

We are actively investigating reports that some Central/Pro customers may be getting "D" errors while using https://secure.logmein.com/.

Our engineers are working to identify the issue and will provide another update shortly.

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