Outage in logz.io

Issues loading the web application, Ingestion delays

Resolved Minor
March 29, 2022 - Started 12 months ago - Lasted about 10 hours
Official incident page

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Outage Details

We are currently investigating issues logging into the web app, we are treating this issue with all hands on deck and will continue to provide updates.
Latest Updates ( sorted recent to last )
MONITORING 12 months ago - at 03/30/2022 08:45AM

We are continuing to monitor for any further issues.

MONITORING 12 months ago - at 03/30/2022 06:56AM

We are continuing to monitor for any further issues.

MONITORING 12 months ago - at 03/30/2022 06:19AM

We are continuing to monitor for any further issues.

MONITORING 12 months ago - at 03/30/2022 06:17AM

We are continuing to monitor for any further issues.

MONITORING 12 months ago - at 03/30/2022 06:16AM

We are continuing to monitor for any further issues.

MONITORING 12 months ago - at 03/30/2022 06:15AM

We are continuing to monitor for any further issues.

MONITORING 12 months ago - at 03/30/2022 05:49AM

We are continuing to monitor for any further issues.

MONITORING 12 months ago - at 03/30/2022 05:47AM

We are continuing to monitor for any further issues.

MONITORING 12 months ago - at 03/30/2022 05:42AM

We are continuing to see improvements in the ingestion lags that remain, and will continue to monitor and add resources to get all logs ingestion up-to-date.

IDENTIFIED 12 months ago - at 03/30/2022 04:43AM

Login is stable, we are continuing to add resources and work to reduce the lags that remain as quickly as possible

IDENTIFIED 12 months ago - at 03/30/2022 03:22AM

The login issue has been resolved on the remaining regions, we are working to reduce lags on the clusters that need to be caught up.

IDENTIFIED 12 months ago - at 03/30/2022 02:08AM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 months ago - at 03/30/2022 01:45AM

We are working on a fix for login issues on eu-central-1, eu-west-2, and westeurope regions.

MONITORING 12 months ago - at 03/30/2022 01:33AM

We are continuing to monitor for any further issues.

MONITORING 12 months ago - at 03/30/2022 12:21AM

A fix has been implemented and we are monitoring the recovery. Login now succeeds. We are catching up on indexing lags effecting some clusters and working to speed this up.

IDENTIFIED 12 months ago - at 03/30/2022 12:09AM

We have resolved the networking issues which caused the outage, and are working now on restoring app login. Ingestion that was interrupted is resumed, and shippers are able to connect and ship their backlogs.

IDENTIFIED 12 months ago - at 03/29/2022 11:26PM

We have identified the cause of this issue and are working on implementing a fix. We will continue to post updates as we work towards resolution.

INVESTIGATING 12 months ago - at 03/29/2022 10:56PM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 03/29/2022 10:34PM

We are currently investigating issues logging into the web app, we are treating this issue with all hands on deck and will continue to provide updates.

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