Outage in Lookback

Users cannot log in to lookback.io

Resolved Minor

September 07, 2021 - Started over 2 years ago - Lasted 7 months
Official incident page

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Outage Details

Users are reporting an error "Something is wrong" when attempting to access the login page https://auth.lookback.io/login.

Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 09/07/2021 04:14AM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 09/07/2021 04:13AM

Rollback of previous deploy has fixed the issue. Still investigating root cause.

INVESTIGATING over 2 years ago - at 09/07/2021 04:04AM

Users are reporting an error "Something is wrong" when attempting to access the login page https://auth.lookback.io/login.

Latest Lookback outages

Emails, notifications, transcriptions, and player feed not working - 11 months ago

Not possible to create new organizations, slow loading of dashboard, organization settings, and player - about 1 year ago

Users cannot login to dashboard and player - over 1 year ago

Elevated errors - about 2 years ago

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