We continuously monitor the official LoyaltyLion status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last LoyaltyLion outages.
Minor Resolved · 11 months ago · lasted less than a minute
Partial API and platform outage
The issue has been identified and a fix is being implemented.
Minor Resolved · 12 months ago · lasted less than a minute
Partial API and platform outage
The issue has been identified and a fix is being implemented.
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Minor Resolved · over 1 year ago · lasted 9 months
Partial API and platform outage
We are currently investigating this issue.
Minor Resolved · almost 2 years ago · lasted 12 months
Degraded merchant account & API performance
We're currently experiencing degraded performance on the merchant account; load times for both customer facing functionality and aggregate information in the merchant account are elevated.
Minor Resolved · about 2 years ago · lasted about 1 year
Job processing delays
We're currently investigating an issue relating to our background job processing. You may see delays in the following areas: * Customer email delivery * Launching loyalty tiers * Imports and exports Core customer-facing functionality including earning points, claiming rewards, and customer UI is unaffected.
Minor Resolved · over 2 years ago · lasted over 1 year
Partial API and platform outage
We are currently investigating this issue.
Minor Resolved · over 2 years ago · lasted over 1 year
Elevated response times for API and platform services
Our API and SDK platform is currently experiencing degraded performance
Yser-reported problems for LoyaltyLion in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
Official: LoyaltyLion is an ecommerce customer loyalty and engagement platform, powering growth and retention through data-driven loyalty programs. Book a demo today!
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