Easily monitor Luno and the status of all your services
No more surprises. Monitor all of the services your company relies on from a single location. Get alerts when there's something wrong, and respond more quickly to outages.
Luno Latest Stats, Incidents, and Reports
- 6
- Incidents in the last 7 days
- 27
- Incidents in the last 30 days
- Reports in the last 12 hours
- 5
- days since last incident
Resolved Minor ETH/USD pair currently unavailable
We have identified an issue affecting the ETH/USD pair. This pair is currently unavailable. We are looking into this as a matter of priority.
Resolved Minor Delayed withdrawals in Australia
There are temporary delays with withdrawals requested on 19th May 2022, 13:00 AEST onwards. We’re working with our service provider to see this resolved and will provide an update soon. We will attempt to process the withdrawals once this matter has been resolved. You can find the full withdrawal schedule here: https://www.luno.com/help/articles/11000022934 Thank you for your patience.
Resolved Minor Planned maintenance on FPX instant deposit system in Malaysia
Please be advised that our banking partner will be doing planned maintenance on the FPX instant deposit system over the next few days. You may not be able to make FPX instant deposits during this maintenance downtime. Friday, 20 May 2022 12.00 a.m. to 4.00 a.m. Saturday, 21 May 2022 12.00 a.m. to 4.00 a.m. Our banking partner will try expedite the maintenance to reduce downtime as much as possible. We are very sorry for the inconvenience. Meanwhile, you may deposit via Bank Transfer. For more information on how to make a deposit, please refer to our Help Centre article: https://www.luno.com/help/en/articles/11000078475 We’ll post an update once the maintenance has been completed. Thanks for your understanding.
Resolved Minor Deposits and withdrawals service interruption in Singapore
Our bank partner will be undergoing service maintenance on 22nd May 2022 between 01:30 AM - 05:00 AM which may affect your deposits and withdrawals via bank transfer. During this downtime, please use StraitsX as an alternative if you encounter any issues. All services will resume to normal after the maintenance is complete. Thank you for your understanding.
Resolved Minor Delayed voucher creation for Withdrawals and Deposits in Nigeria
We are currently experiencing an issue with voucher creation for withdrawals and deposits in Nigeria. We are looking into this as a priority.
Luno Components Status
Your team on top of the problems
There will be no more frantic searching for the source of the problem.
All of your service statuses in one location
In one place, you can check the status of all your services. No more going to each of the status pages and managing them individually.
Notifications of incidents in real time
We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
Notifications in your favorite channel
You can easily get notifications in your email, Slack, or Discord.
Keep track of scheduled maintenance
Keep track of scheduled maintenance. Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Set the notification level for each service
Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
Integrate with your current workflows
Using Zapier or Webhooks, you can easily integrate notifications into your processes.
Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Only receive notifications for specific components
Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
Start monitoring
all your essential services
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Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.
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Step 2 Select your services
There are 1618 services to choose from, and we're adding more every week.
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Step 3 Set up notifications
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
Frequently Asked Questions
- Is Luno down today?
- Luno seems to be up and running. We've updated the status 6 minutes ago.
- I'm having issues with Luno, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Luno is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Luno has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- We are missing some important service?
- Contact us, and we'll add it ASAP.
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