Check the stats and details of the latest Luno outages and issues
Minor Incident Delay in Everypay deposits in Europe
We are currently investigating an issue that is causing delays in deposits being allocated for customers making use of Everypay in Europe. We are looking into this as a matter of priority. We will provide an update as soon as one is available.
Minor Incident Unable to redeem promo codes in Indonesia
Pelanggan kami di Indonesia tidak dapat menggunakan kode promo. Saat ini, kami sedang berupaya untuk memperbaikinya. Info terbaru terkait perbaikan ini akan kami informasikan di halaman ini. Kami mohon maaf atas ketidaknyamanan ini. Indonesian customers may not be able to redeem promo codes. We are currently working on this issue. Updates will be provided as soon as we have made progress. We apologise for the inconvenience caused.
Minor Incident Delayed account verification in Indonesia
We are experiencing delays with account verification for customers in Indonesia. We are working with our service provider to rectify the issue. We apologize for any inconvenience and will provide an update as soon as possible.
Resolved Minor Delayed Withdrawals Nigeria
We are currently experiencing an issue that may be causing temporary delays with Nigerian bank withdrawals. We are working on resolving this as a matter of priority. We apologise for any inconvenience.
Resolved Minor Error for market orders Indonesia
We are currently experiencing an issue where some customers are expiring some difficulty placing Market orders and may receive an error message saying "account has insufficient funds". We are looking into this as a matter of priority and will provide an update as soon as one is available.
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