This chart provides user-reported problems for Luno in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Luno status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Luno outages and possible affected you.
Minor Resolved · 3 days ago · lasted 25 minutes
We are currently investigating an issue that is impacting discover.luno.com, which is currently unavailable. This is causing an error when trying to view any of our blog posts. We are looking into this as a matter of priority.
Minor Resolved · 9 days ago · lasted 5 days
Public Holiday Reminder - Withdrawal Request will take longer than usual in Malaysia
The 23rd and 24th of January 2023 is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until the 25th of January 2023. Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements. Please view our full withdrawal schedule via the link below: https://www.luno.com/help/articles/11000022934
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Minor Resolved · 15 days ago · lasted 4 days
Public Holiday Reminder - Withdrawal Request will take longer than usual in the United States
Monday, January 16th is a public holiday in the United States, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until Tuesday, January 17th. Please note that this only applies to USD withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements. Please view our full withdrawal schedule via the link below: https://www.luno.com/help/articles/11000022934
Minor Resolved · 18 days ago · lasted about 3 hours
Incorrect rate display for USD trading pairs
We are currently investigating an issue causing incorrect rates to be shown for some USD trading pairs at the moment, these rates are not impacting trades and our quoting will still be based on the accurate rates.
Minor Resolved · 18 days ago · lasted about 23 hours
Planned maintenance on FPX instant deposit system in Malaysia
Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime. Appreciate if you could plan and make deposits before/after the following times: Wednesday, 11 January 2023 12.00 a.m. - 7.00 a.m. Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience. We will post an update once the maintenance has been completed. Thanks for your understanding.
Minor Resolved · 22 days ago · lasted 3 days
Planned maintenance on FPX instant deposit system in Malaysia
Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime. Appreciate if you could plan and make deposits before/after the following times: Saturday, 7 January 2023 12.00 a.m. - 4.00 a.m. Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience. We will post an update once the maintenance has been completed. Thanks for your understanding.
Minor Resolved · 29 days ago · lasted 4 days
Public Holiday Reminder - Withdrawal Request will take longer than usual in the United States
January 2nd is a public holiday in the US, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until January 3rd. Please note that this only applies to USD withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements.
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