Outage in Luno

Public Holiday Reminder - Withdrawal Request will take longer than usual in South Africa

Resolved Minor

March 20, 2023 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

Please note that Tuesday 21.03.2023 is a public holiday in South Africa, banks do not process payments on public holidays. This means any withdrawals from Luno that we send to the banks won’t be processed until Wednesday 22.03.2023. This only applies to ZAR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements. Please view our full withdrawal schedule via the link below: https://www.luno.com/help/articles/11000022934

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/22/2023 06:06AM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 03/20/2023 02:33PM

Please note that Tuesday 21.03.2023 is a public holiday in South Africa, banks do not process payments on public holidays. This means any withdrawals from Luno that we send to the banks won’t be processed until Wednesday 22.03.2023.

This only applies to ZAR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements.

Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934

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