Outage in MailChannels

Some quarantine digests are not being sent.

Resolved Minor
November 09, 2022 - Started over 1 year ago
Official incident page

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Outage Details

For inbound filtering users who have the filtering action sent to 'Quarantine', quarantine digests are not being sent. Normal mail flow does not appear to be affected. Until this issue is resolved, you can check https://app.mailchannels.com for quarantined messages. We are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/09/2022 02:59AM

This incident has been resolved. Recipients who had messages quarantined between 2022-11-07 21:50:10 and 2022-11-08 21:50:10 (UTC), and whose quarantine digest is normally delivered between 22:00 and 02:00 (UTC), may not have received a quarantine digest even though there are messages in the quarantine. Recipients who may have been affected should log in to https://app.mailchannels.com to check their quarantined messages.

INVESTIGATING over 1 year ago - at 11/09/2022 12:57AM

For inbound filtering users who have the filtering action sent to 'Quarantine', quarantine digests are not being sent. Normal mail flow does not appear to be affected. Until this issue is resolved, you can check https://app.mailchannels.com for quarantined messages.

We are investigating the issue.

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