Is Mambu Down?

Mambu status is operational

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IsDown continuously monitor the official Mambu status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Mambu outages.

Stats for Mambu outages in the last 30 days

Number of Outages

2

Average Downtime

4422 mins

Total Downtime

8845 mins

Since last incident

14 days

Users reports for Mambu in the last 12 hours

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Get access to historical data and Mambu's lastest outages

Minor · 14 days ago · lasted 1 day

Users experiencing issues after logging in with SSO

Mambu has become aware of a situation affecting sandbox and production environments on v9.140.2. Users may experience issues when logging with SSO, where they are being unassigned from the assigned branch and cannot do the assigned actions. We are currently working on a rollback to the previous version.

Minor · 20 days ago · lasted 5 days

Delayed manual database backup execution

Mambu has become aware of a situation affecting manual database backup on Ireland2 shared environment. Users may experience delays in manual database backup execution during 21:00-01:30 UTC, because the start of the backup job is postponed. We are currently investigating and working on a fix.

Minor · about 2 months ago · lasted 14 days

Mexico City tenants - potential discrepancy for transactions

For tenants with the Mexico City time zone, Mambu discovered a discrepancy for a subset of transactions from 2 April-4 April. We have implemented a fix for and the discrepancy is fixed for transactions moving forward. We are working to identify and remediate transactions affected. If you required any additional support, please raise a ticket in the Customer Service portal.

Minor · 3 months ago · lasted 4 days

Document Upload Delay - Ireland 2

We identified the bug which prolongs document upload. Our engineering team is preparing a fix.

Minor · 3 months ago · lasted 1 day

Issue with Notifications on Ireland2 Sandbox

We have observed issues with Notifications on the Ireland2 Sanbox and are currently investigating it.

Minor · 4 months ago · lasted about 2 hours

Issues affecting manual journal entries

Mambu has become aware of a situation affecting manual Journal Entries. Users may experience issues with adding new Journal Entries. We are currently investigating the root cause and will update you when have identified it.

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Maintenance · 4 months ago · lasted 12 days

DB backup failure issue in all Environments ( Production and Sandbox )

We are currently investigating this issue with utmost priority. Our team has replicated the issue on a demo tenant and we’re working to fix it and identify the root cause.

Maintenance · 4 months ago · lasted 12 days

DB backup failure issue in Singapore Shared Environment ( Production and Sandbox )

We are currently investigating this issue with utmost priority. Our team has replicated the issue on a demo tenant and we’re working to fix it and identify the root cause.

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Frequently Asked Questions

Is Mambu down right now? What is Mambu current status?
Mambu seems to be up and running. We've updated the status 11 minutes ago.
Was Mambu down today?
Mambu is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Mambu, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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