Major · started about 21 hours ago
You may obtain reports with missing data since 19/09. These disturbances are due to an issue with our system. Who is affected: Anyone on the PRODUCTION environment. We are investigating and will keep you posted of any updates.
Minor · started about 21 hours ago
You may have experienced : - Security violation - Soft decline - Transaction refused - Transaction refused by the bank (Do not honor) Errors on payments between 04:00 and 04:30 PM UTC. These disturbances are due to an issue with Mastercard scheme. • Who is affected: Anyone on the PRODUCTION environment. • Payment types affected: All cards payments Symptoms are mitigated. We will keep you informed.
Minor · started 3 days ago
You may have experience some difficulties on testing payment on our Sandbox environment. This issue is under investigation with our PSP Partner. • Who is affected: Anyone on the SANDBOX environment. We are investigating on the issue We will update this status as soon as we get new informations.
Minor · started about 1 month ago
Dear customers, Since 16/08/2023 at 11:00 UTC, all the transactions going through Barclays are not processed and are returning a PSP technical error message. We are contacting Barclays and our PSP partner to investigate this incident further. We will keep you updated as we know more. We apologize for any inconvenience this might have caused. The Mangopay Team
Minor · 7 days ago · lasted 4 days
You may experience delays to get real time status on Gocardless payments. These disturbances are due to an issue with our system. Who is affected: - Anyone on the PRODUCTION environment using Gocardless payments. - Gocardless payments created in the past week The Issue has been fixed and symptoms are being gradually mitigated. We will keep you updated.
Minor · 9 days ago · lasted about 2 hours
You may be experiencing disturbances when processing Payin Bankwires in PRODUCTION. Who is affected: Anyone in the PRODUCTION environment. Investigations are ongoing, we will keep you informed.
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