This chart provides user-reported problems for Mangopay in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Mangopay status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Mangopay outages and possible affected you.
Minor · started 5 days ago
Following a technical issue with our PSP and Bank partner, the files which contains the refund transaction created on the 17 and 19th January was not processed. MOP concerned : -Ideal -Sofort -Giropay We are doing our best to restore the situation as soon as possible, thank you for your understanding
Minor · started 6 days ago
You may be experiencing some perturbation with Process Payin Bankwire on SANDBOX. Who is affected: Anyone in the SANDBOX environment. Investigations are ongoing, we will keep you informed
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Minor · started about 1 year ago
Following the recent Critical Vulnerability Alert, from the US NIST and the French CERT on 10 December 2021, in the open-source Apache “Log4j 2" library, MANGOPAY has been assessing the impacts of this vulnerability on its systems: - We can confirm that this vulnerability does not impact our API code exposed to our customers. - However, some of the tools and pieces of software used internally could be impacted by this vulnerability. We are working with the different providers and software publishers to identify eventual vulnerabilities and roll out patches as soon as available. As this event is ongoing, we will keep providing regular updates on this API Status thread. Get to know more about this vulnerability: In English (US): https://nvd.nist.gov/vuln/detail/CVE-2021-44228 In French: https://www.cert.ssi.gouv.fr/alerte/CERTFR-2021-ALE-022/
Minor Resolved · about 13 hours ago · lasted 36 minutes
You may experience difficulties with 3DS transactions since 10h20 AM 30th January 2023. These disturbances are due to an issue with our PSP component. • Who is affected: Anyone on the PRODUCTION environment. Investigations are ongoing on our PSP side, we will keep you informed
Minor Resolved · 13 days ago · lasted about 2 hours
[Production] - Disturbance on Mastercard transaction
You may experience difficulties with Mastercard transaction since 15h34 PM 17 January 2023. These disturbances are due to an issue with our PSP component. • Who is affected: Anyone on the PRODUCTION environment except French Market Payment type affected: - MASTERCARD - All country except French Market Error Message : - Transaction blocked by fraud policy - The 3DSecure authentification has failed Investigations are ongoing on our PSP side, we will keep you informed
Minor Resolved · 18 days ago · lasted about 22 hours
[SANDBOX] Payin transactions failures
You might be experiencing transactions failures since yesterday 11/01/2023 03:30pm (CET). Error message "Transaction blocked by Fraud Policy" Cards impacted are: 4970107111111119 - 3DS2 Frictionless 375989111111119 - AMEX 5033951000000004 - MAESTRO/BCMC Our PSP partner has been escalated and investigations are in progress
Minor Resolved · 22 days ago · lasted about 22 hours
[PRODUCTION] Payin Bankwires and Payouts processing delays on 09/01
We will be experiencing a delay in processing Payin Bankwires & Payouts today, which we expect to resolve by tomorrow morning. We apologize for any inconvenience this may cause and are working on getting these services back on track as soon as possible. Thank you for your patience and understanding.
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