Outage in Mangopay

[PRODUCTION] Disturbance on VISA/Mastercard 3DS payments

Resolved Minor

March 01, 2022 - Started about 2 years ago - Lasted 28 days
Official incident page

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Outage Details

You may have experienced the following errors since 10:10AM UTC: - Secure mode: The 3DSecure authentication has failed - Transaction blocked by Fraud Policy - Secure mode: The card is not compatible with 3DSecure Who is affected: - This is a global issue that seems to affect all countries and currencies. - Preauthorization, Direct and Web Payin. The error rate has significantly decreased since 10:31AM UTC. We will continue to monitor the situation.

Components affected

Mangopay 3DSecure brick

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 03/01/2022 11:12AM

You may have experienced the following errors since 10:10AM UTC:
- Secure mode: The 3DSecure authentication has failed
- Transaction blocked by Fraud Policy
- Secure mode: The card is not compatible with 3DSecure

Who is affected:
- This is a global issue that seems to affect all countries and currencies.
- Preauthorization, Direct and Web Payin.

The error rate has significantly decreased since 10:31AM UTC. We will continue to monitor the situation.

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[SANDBOX] Disturbance on payments (Test Cards on Sandbox environment) - 16 days ago

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