Is Mangopay MANGOPAY Production API Down?

Mangopay MANGOPAY Production API status is operational

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Users are not reporting problems in Mangopay
Started about 1 year ago

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Latest Mangopay MANGOPAY Production API Outages

We continuously monitor the official Mangopay MANGOPAY Production API status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Mangopay MANGOPAY Production API outages.

0 Outages in the last 7 days
1 Outages in the last 30 days
27 Days since last incident

Maintenance · started about 1 year ago

Security Information Notice - Log4j 2 vulnerability

Following the recent Critical Vulnerability Alert, from the US NIST and the French CERT on 10 December 2021, in the open-source Apache “Log4j 2" library, MANGOPAY has been assessing the impacts of this vulnerability on its systems: - We can confirm that this vulnerability does not impact our API code exposed to our customers. - However, some of the tools and pieces of software used internally could be impacted by this vulnerability. We are working with the different providers and software publishers to identify eventual vulnerabilities and roll out patches as soon as available. As this event is ongoing, we will keep providing regular updates on this API Status thread. Get to know more about this vulnerability: In English (US): In French:

Minor Resolved · 27 days ago · lasted about 22 hours

[PRODUCTION] Payin Bankwires and Payouts processing delays on 09/01

We will be experiencing a delay in processing Payin Bankwires & Payouts today, which we expect to resolve by tomorrow morning. We apologize for any inconvenience this may cause and are working on getting these services back on track as soon as possible. Thank you for your patience and understanding.

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Minor Resolved · about 2 months ago · lasted about 14 hours

[PRODUCTION] Disturbance on the API - Response time higher than usual

You may be experiencing slowness, timeouts, and 500 ERRORS on API calls since 14:48 UTC. We are investigating and will keep you posted on any updates. Who is affected: Anyone in the PRODUCTION environment.

Minor Resolved · 2 months ago · lasted about 2 hours

[PRODUCTION] Disturbance on the API calls

You may be experiencing 500 Errors "Internal Server Error" on API calls since 01:00 AM UTC 05/12/22. These disturbances are due to an issue with our system. The issue has been identified, and a fix is being deployed. The situation is already improving since 07:50 AM UTC. Who is affected: Anyone in the PRODUCTION environment. Most Impacted endpoints: - Transfers - Payins - Refunds - Web payments - Recurring transactions - PreAuthorizations

Major Resolved · 2 months ago · lasted about 7 hours

[PRODUCTION] Some merchants may experience disruption on 3DS transactions / Mastercard

You may be experiencing issues while processing 3DS payment since 08:20 AM UTC. These disturbances are due to an incident with our PSP provider, investigations & actions are in progress. Symptoms: - Payment sessions may end up being expired for merchants - Merchants may notice an increase in "3DS technical error " messages - Merchants might recieve "008500 - Transaction blocked by Fraud Policy" or "101301 - Secure mode: The 3DSecure authentication has failed" Network : Mastercard

Minor Resolved · 4 months ago · lasted 1 day

[PRODUCTION] Disturbances on EUR GoCardless / Direct Debit payments

You may have experienced "Generic Operation" errors on Direct Debit payments. This issue affected all EUR payments submitted to banks on Monday, 10 October. GoCardless and our team are working on a solution , we will get back to you with further instructions as soon as possible

Minor Resolved · 4 months ago · lasted about 22 hours

[PRODUCTION] Payout Slowness

Following an abnormal amount of Payouts, we are currently encountering slowness on this process. We are working to reduce this processing time as quickly as possible. We are sorry for the inconvenience.

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Frequently Asked Questions

Is Mangopay MANGOPAY Production API down right now? What is Mangopay current status?
Mangopay seems to be having an outage. Check more details on the top of the page.
Was Mangopay MANGOPAY Production API down today?
Mangopay seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
I'm having issues with Mangopay, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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