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We continuously monitor the official Mangopay PSP brick status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Mangopay PSP brick outages.
Maintenance · started 11 days ago
Following a technical issue with our PSP and Bank partner, the files which contains the refund transaction created on the 17 and 19th January was not processed. MOP concerned : -Ideal -Sofort -Giropay We are doing our best to restore the situation as soon as possible, thank you for your understanding
Minor Resolved · 6 days ago · lasted 36 minutes
You may experience difficulties with 3DS transactions since 10h20 AM 30th January 2023. These disturbances are due to an issue with our PSP component. • Who is affected: Anyone on the PRODUCTION environment. Investigations are ongoing on our PSP side, we will keep you informed
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Minor Resolved · 19 days ago · lasted about 2 hours
You may experience difficulties with Mastercard transaction since 15h34 PM 17 January 2023. These disturbances are due to an issue with our PSP component. • Who is affected: Anyone on the PRODUCTION environment except French Market Payment type affected: - MASTERCARD - All country except French Market Error Message : - Transaction blocked by fraud policy - The 3DSecure authentification has failed Investigations are ongoing on our PSP side, we will keep you informed
Minor Resolved · about 1 month ago · lasted 8 days
You may experience difficulties while using SOFORT payment since yesterday 12:00pm (UTC) - Who is affected: Anyone on the PRODUCTION environment. - Web Payment / SOFORT We are doing our best with our partners to restore the service as soon as possible
Minor Resolved · about 1 month ago · lasted 14 days
[PRODUCTION] Incident on 15, 27, 28 th December Ideal/Sofort/Giropay refunds
Following a technical issue with our PSP and Bank partner, the file which contains the refund transaction created on the 15/12 was not processed. MOP concerned : -Ideal -Sofort -Giropay We are doing our best to restore the situation as soon as possible, thank you for your understanding
Minor Resolved · about 2 months ago · lasted 4 days
[PRODUCTION] Incident on 08th December Ideal/Sofort/Giropay refunds
Following a technical issue with our PSP partner, the file which contains the refund transaction created on the 08/12 was not processed. MOP concerned : -Ideal -Sofort -Giropay We are doing our best to restore the situation as soon as possible, thank you for your understanding
Minor Resolved · about 2 months ago · lasted about 2 hours
[PRODUCTION] Disturbance on payments (PSP brick) - MASTERCARD - Italian market - Issuing Bank POSTEPAY S.P.A
You may experience "Secure mode: The 3DSecure authentication has failed" errors on payments since 16:05 UTC: These disturbances are due to an issue with the following Issuing Bank: POSTEPAY S.P.A. Investigations are ongoing on our PSP side; we will keep you informed as soon as we get information from this Italian bank. • Who is affected: Anyone in the production environment. • Payment types affected: MASTERCARD from Postepay S.P.A issuing bank.
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