Check the stats and details of the latest ManyChat Web Application outages and issues
Minor Resolved · about 2 months ago · lasted about 6 hours
ManyChat Help Portal and help articles are currently not visible. We are investigating the cause of this issue and will get it back on as soon as possible. Please use the direct link to our Submit Ticket form if you need to contact Support: https://manychat.com/support/features We will update this incident as soon as we have any news on the subject.
Minor Resolved · 4 months ago · lasted 1 minute
We are currently investigating the issue that doesn’t allow uploading images, video, audio, and other files. We'll keep you updated!
Minor Resolved · 6 months ago · lasted 26 minutes
Global Content Delivery Network provider CloudFlare is now experiencing some issues. Around 30% of the ManyChat Pixel impressions as well as the ManyChat Panel might be affected. We’re working on a fix that will mitigate the issue until CloudFlare CDN is fully recovered. Until then we recommend you consider stopping your website-based paid campaigns (site widgets, Shopify integration, etc.)
Minor Resolved · 9 months ago · lasted 14 days
We are currently investigating the issue that doesn’t allow for Live Chat conversations in the done folder to be opened. As the first step, we recommend to enable the Handover Protocol with the following guide: https://support.manychat.com/en/support/solutions/articles/36000103309-handover-protocol
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