Outage in Mapbox

China Maps Partial Outage

Resolved Minor

September 02, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating reports that some China based users are unable to load maps.

Components affected

Mapbox api-global.mapbox.cn

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 09/02/2022 03:32AM

The fix has been deployed and we are monitoring map service dashboards for China users to verify restoration.

IDENTIFIED over 1 year ago - at 09/02/2022 03:09AM

We have identified a potential root cause and are working to restore map functionality to China users.

INVESTIGATING over 1 year ago - at 09/02/2022 02:42AM

We are currently investigating reports that some China based users are unable to load maps.

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