Outage in Media Temple

Grid Cluster 12 Service Interruption

Resolved Minor

October 10, 2022 - Started over 1 year ago - Lasted 17 minutes
Official incident page

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Outage Details

(mt) Engineers are currently working on an issue affecting web accessibility for customers on Cluster 12 of the Grid. You may verify whether or not your services are being impacted by this issue by locating your Cluster in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article. https://mediatemple.net/community/products/grid/204644050/ We are actively working on getting this issue resolved as soon as possible. We sincerely apologize for any inconvenience that this may cause, and we appreciate your patience while we work quickly towards a resolution. Symptoms: • Inability to access web, FTP, or SSH.

Components affected

Media Temple GRID

Latest Updates ( sorted recent to last )

INVESTIGATING over 1 year ago - at 10/10/2022 11:51PM

(mt) Engineers are currently working on an issue affecting web accessibility for customers on Cluster 12 of the Grid.

You may verify whether or not your services are being impacted by this issue by locating your Cluster in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/grid/204644050/

We are actively working on getting this issue resolved as soon as possible. We sincerely apologize for any inconvenience that this may cause, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.

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