Meltwater Status
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Ongoing Media Intelligence Performance Degradation
We are currently experiencing issues with Searches, Reports, Dashboards, Inbox, Explore, Newsfeeds, Newsletters, Tagging, and Add content may also be de...
Sources
Meltwater status pageStats
2 incidents in the last 7 days
6 incidents in the last 30 days
Automatic Checks
Last check: 1 minute ago
Last known issue: about 16 hours ago
Latest Incidents
Last 30 days
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Resolved Issues Loading MI Engage
We are currently experiencing an issue with the Engage application. Users may be unable to load Conversations, Publish, and Measure. Engineering is currently investigating. Mobile users may also experience this issue. We apologize for the inconvenience and will continue to provide updates.
Resolved Email Deliverability Degradation
Due to an incident with our third-party email provider, users may experience intermittent issues sending Newsletters, Outreach emails, and Digest Reports. Approved Senders and verified domains may also be impacted. We apologize for any inconvenience and we thank you for your patience.
Resolved Delay in Dow Jones Content
We are currently experiencing an issue pulling in the latest Dow Jones content beginning February 13th at 21:10 UTC. Engineering has identified the issue and is actively working with our Third Party Partner for resolution. We apologize for the inconvenience and will update accordingly. We appreciate your patience.
Resolved Delay in Dow Jones Content
We are currently experiencing an issue pulling in the latest Dow Jones content beginning February 10th 12:00 UTC. Engineering has identified the issue and is actively working to back-fill missing articles. We apologize for the inconvenience caused and will update accordingly. We appreciate your patience.
Resolved Media Intelligence Performance Degradation
We are currently experiencing an issue with loading some content, tagging and sentiment changes. Our engineering teams are currently investigating. We apologize for any inconvenience caused and thank you for your patience.
Resolved Delay in Twitter content
We are currently experiencing delays in receiving Twitter documents due to an abnormally high content volume. Some users may observe delays in Twitter content. Engineering is investigating the issue. We apologize for the inconvenience and will provide updates accordingly.
Resolved MI Engage may not load
We are currently experiencing an issue with the Engage application. Users may be unable to load Conversations, Publish, and Measure. Engineering is currently investigating. Mobile users may also experience this issue. We apologize for the inconvenience and will continue to provide updates.
Resolved Delay in Broadcast content
We are experiencing an issue with Broadcast content since 19-12-2020 at 08:50:00 UTC. Our engineers are looking into this. We apologize for any inconvenience caused and thank you for your patience
Resolved Approved Sender Configuration Errors
Engineering is investigating an issue with Approved Senders. Users may experience an error when validating their domain. We are in contact with our third-party provider to resolve this as quickly as possible. We apologize for the inconvenience caused and will update accordingly. We appreciate your patience.
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