Outage in Meraki

Issue with Advanced Malware Protection (AMP)

Resolved Minor

April 13, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Due to an internal configuration issue, Windows update traffic for Microsoft Edge is being incorrectly classified as malware by Meraki Advanced Malware Protection, and is being blocked. Meraki is aware of this issue, and is working to get this issue resolved.

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 04/13/2023 06:25PM

This incident has been resolved.

MONITORING about 1 year ago - at 04/13/2023 04:22PM

The windows update traffic is no longer being classified as a false positive on new lookups. It may take 1-2 hours for existing lookups to age out, after which time the lookup will be marked as clean.

IDENTIFIED about 1 year ago - at 04/13/2023 03:57PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 04/13/2023 03:56PM

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