Outage in MessageMedia

SMS and MMS over Toll-Free numbers are experiencing sending difficulties.

Resolved Minor

March 09, 2022 - Started about 2 years ago - Lasted 20 days
Official incident page

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Outage Details

Our downstream providers have notified us of an issue that is affecting outbound SMS and MMS over Toll-Free Numbers. We have escalated as appropriate and will report progress as it is received.

Components affected

MessageMedia North America (US / Canada) MessageMedia The Hub MessageMedia REST API (api.messagemedia.com)

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 03/09/2022 09:59PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 03/09/2022 09:42PM

Our downstream providers have notified us of an issue that is affecting outbound SMS and MMS over Toll-Free Numbers. We have escalated as appropriate and will report progress as it is received.

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