Outage in MessageMedia

Web Platform - Inbox Notes Feature

Resolved Minor
April 12, 2023 - Started 5 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Our web portal's Inbox Notes feature is encountering a problem, and as a result, we have temporarily deactivated the Notes feature. The inbox continues to function normally, and sending and receiving messages are not impacted. We will update as soon as we have more information. If you have any questions please contact support@messagemedia.com
Components affected
MessageMedia The Hub
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 04/12/2023 06:51AM

This incident has been resolved.

MONITORING 5 months ago - at 04/12/2023 04:22AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 04/12/2023 02:05AM

Our web portal's Inbox Notes feature is encountering a problem, and as a result, we have temporarily deactivated the Notes feature.

The inbox continues to function normally, and sending and receiving messages are not impacted.

We will update as soon as we have more information.

If you have any questions please contact support@messagemedia.com

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