Minor · 11 days ago · lasted 3 days
Confirming that Reporting is currently delayed up to 50 minutes in our Portal/API. No data has been lost and your reports will catch up soon. Inbound/Outbound Messages will continue to send instantly, however reporting logs may take some time to show each message. Apologies for this delay.
Minor · about 1 month ago · lasted 1 day
We are currently investigating numerous reports of inbound and outbound delays being experienced within the Inbox of the Sinch MessageMedia Hub and the Reporting dashboard. We have notified teams internally of this issue and will be working on implementing a fix.
Minor · about 1 month ago · lasted about 2 hours
We are currently investigating numerous reports of inbound and outbound delays being experienced within the reporting of the Sinch MessageMedia Hub and reporting dashboard. We have notified teams internally of this issue and will be working on implementing a fix.
Minor · 2 months ago · lasted about 3 hours
We are experiencing SMS delivery delays to AT&T. Our engineers are working with our carrier partner to resolve the issue.
Minor · 3 months ago · lasted about 20 hours
We are investigating a possible issue with North American MMS delivery. SMS remains unaffected. We have escalated to the relevant parties and will provide details as they arrive.
Minor · 3 months ago · lasted about 4 hours
We are investigating an issue concerning degraded delivery for 10DLC numbers over the AT&T network. Users may experience delayed or hampered delivery. We have escalated this issue with our providers and are working towards a solution.
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