This chart provides user-reported problems for MessageMedia North America (US / Canada) in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official MessageMedia North America (US / Canada) status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last MessageMedia North America (US / Canada) outages and possible affected you.
Minor Resolved · about 2 months ago · lasted about 3 hours
We have noticed MMS latency issues and reporting delays which we have escalated to our provider. Customers can expect "enroute" status on reports for MMS as our provider clears very heavy MMS sending queues. We will provide updates as they arrive.
Minor Resolved · 2 months ago · lasted about 6 hours
We have noticed delays and latancy issues with delivery to the AT&T and TMobile networks for MMS and SMS on a subset of Toll-Free numbers. We have escalated and will provide details and solutions as they arrive.
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Minor Resolved · 2 months ago · lasted about 8 hours
TMobile is experiencing issues related to sending volume and we are seeing latency issues with delivery to their subscribers. Sending and receiving across all delivery mechanisms (TFN, 10DLC, Short Code) may experience delays and delivery confirmation may be affected over this network.
Minor Resolved · 3 months ago · lasted 4 days
We have identified an issue with our Mercury update V1.20 which is causing issues with the SMS button in leads and contacts that is producing a error to insufficient privileges. Outbound messaging services are degraded. We are currently investigating the issue.
Minor Resolved · 3 months ago · lasted about 1 hour
Delivery Receipt delays over as subset of Toll-Free Numbers and Dedicated Short Codes
We have noticed latency issues with Delivery Receipts over a subset of Toll-Free and Dedicated Short Code numbers. We have escalated downstream and will provide details as they arrive. Messaging itself is unaffected.
Minor Resolved · 3 months ago · lasted 5 days
Decreased delivery rates for a subset of Toll Free Numbers and US Short Codes.
We have noticed a slight, but significant, percentage decrease in deliverability among a subset of Toll-Free numbers and US Dedicated Short Codes and have already escalated this to our provider. We will provide updates as details and fixes are issued.
Minor Resolved · 3 months ago · lasted 6 days
Delivery Issue MMS
Investigating - We are currently experiencing delivery issues for MMS towards the US and Australia. Incident Start Time: 2022-11-01 00:00 UTC Impact: Delayed MMS MT's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
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