Outage in Metabase

Issues creating new instances in Metabase Cloud

Resolved Minor
June 21, 2021 - Started almost 3 years ago - Lasted about 1 year
Official incident page

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Outage Details

A customer alerted us about instances not being created on our Cloud environment. After some investigations, our engineers detected that an endpoint in our Docker image registry was returning a 500 error status so our customers were receiving the emails about instance creation but there was no instance at all. Systems should be back to normal now.
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 06/21/2021 08:02PM

A customer alerted us about instances not being created on our Cloud environment. After some investigations, our engineers detected that an endpoint in our Docker image registry was returning a 500 error status so our customers were receiving the emails about instance creation but there was no instance at all. Systems should be back to normal now.

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