Outage in Mews
Malformed prices in Reservation Module
Resolved Minor
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Outage Details
Components affected
Mews OperationsLatest Updates ( sorted recent to last )
Between 15:43 12.4.2022 and 3:04 13.4.2022, repricing of reservation nights and average night rates in Pricing tab of Reservation module might have lead to wrong prices being added to reservation.
Issue was dependent on culture settings used in Mews Operations. We currently identified French (France) and Dutch(Netherlands) cultures as the most impacted . Problem was corrected for all cultures.
We highly recommend you to check pricing of the reservations via Reservation report using `updated` filter for specified times and comparing current pricing with expected values.
We keep monitoring the issue and apologize for any inconvenience.
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