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Title: Users may see an error screen when starting Microsoft Teams
User impact: Users may see an error screen when starting Microsoft Teams.
Current status: We've initialized the final stages of our rollback process and expect the issue will be resolved by the time of our next scheduled update. We'll continue to monitor internal telemetry closely so we can provide definitive confirmation that the impact has been remediated.
Start time: Thursday, April 20, 2023, at 9:05 PM UTC
Next update by: Wednesday, April 26, 2023, at 6:30 PM UTC
Title: Users may see an error screen when starting Microsoft Teams
User impact: Users may see an error screen when starting Microsoft Teams.
Current status: We've confirmed that reverting the service to an earlier build is the most expedient method for remediating impact. We've begun the revert and initial feedback shows that service is recovering. We're continuing to monitor its progress to ensure that the issue is resolved in full.
Start time: Thursday, April 20, 2023, at 9:05 PM UTC
Next update by: Wednesday, April 26, 2023, at 12:00 AM UTC
Title: Users may see an error screen when starting Microsoft Teams
User impact: Users may see an error screen when starting Microsoft Teams.
Current status: We’ve determined that reverting the service to an earlier build successfully resolves the issue and is likely the most efficient means to remediate impact. We're testing the reversion process on a portion of the affected environment to verify this is a sufficient and viable solution for the issue before we proceed with fully reverting. In parallel, we’re continuing to finalize the development of our code fix for the issue as a potential contingency in the event reverting to the previous functional build takes longer than expected or is deemed ineffective.
Start time: Thursday, April 20, 2023, at 9:05 PM UTC
Next update by: Tuesday, April 25, 2023, at 6:00 PM UTC
Title: Users may see an error screen when starting Microsoft Teams
User impact: Users may see an error screen when starting Microsoft Teams.
Current status: To ensure that no adverse impacts occur as a result of our fix, we're testing two potential remediations for best results. We're testing to see if reverting to a previous build solves the issue without introducing any regressions as a potential faster remediation solution. Alternatively, we're preparing a fix to correct the issue which we'll test and validate, but may take longer overall to deploy to affected users and resolve impact than reverting to a previous build.
Start time: Thursday, April 20, 2023, at 9:05 PM UTC
Next update by: Tuesday, April 25, 2023, at 12:00 AM UTC
Title: Users may see an error screen when starting Microsoft Teams
User impact: Users may see an error screen when starting Microsoft Teams.
Current status: We've identified that the cause of the problem and are reviewing options for development and deployment of a fix to correct the issue for all users.
Start time: Thursday, April 20, 2023, at 9:05 PM UTC
Next update by: Monday, April 24, 2023, at 7:00 PM UTC
Title: Users may see an error screen when starting Microsoft Teams
User impact: Users may see an error screen when starting Microsoft Teams.
Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
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