Outage in Mimecast
2FA SMS messages not received
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Mimecast is aware that some customers are not receiving 2FA SMS messages. Our engineering team have investigated and confirmed we are sending the SMS messages. We have escalated this issue to a 3rd party provider. Alternative 2FA methods such as email and 3rd party authenticators are working successfully.
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