Outage in Mitel

Accounts Console unresponsive

Resolved Major

May 17, 2022 - Started almost 2 years ago - Lasted about 18 hours
Official incident page

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Outage Details

We are currently investigating reports with the Accounts Console not being able to fetch account information.

Components affected

Mitel CloudLink Accounts Portal

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 05/17/2022 09:49AM

A fix has been implemented. You may need to clear your browser cache for accounts.mitel.io and log in before accounts load correctly.

IDENTIFIED almost 2 years ago - at 05/17/2022 09:44AM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 05/17/2022 08:45AM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 05/17/2022 08:26AM

We are currently investigating reports with the Accounts Console not being able to fetch account information.

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