Is MoEngage Down? MoEngage status is operational

IsDown is monitoring MoEngage's official status page in real time.

Stats for MoEngage official incidents in the last 30 days

Number of Incidents

5 outages

Since last incident

16 days

Users reports for MoEngage in the last 12 hours

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Stay on top of MoEngage's current and past outages

MoEngage outages in the last 30 days per day

Minor · 16 days ago · lasted about 3 hours

[Dashboard-01] Delay in Event Processing on the User Profile and Recent Events

We are experiencing a delay of 2 hours in processing the events on the user profile for a small number of clients. This will affect the User profile and Recent events sections for these clients. Campaign sending, Segmentation, and Analytics aren't affected. We will update once the processing is back to normal.

Minor · 19 days ago · lasted about 2 hours

[Dashboard-03] Delay in Event Processing in Segmentation, Analytics, and User Profile

Hi there, We are experiencing a delay of an hour or so in processing the events. Queries run on segmentation and analytics may not reflect the most recent data. All the Smart Trigger campaigns and Flows would continue to work as they normally do. We are working on this to resolve at the earliest. Kindly bear with us while we do it. Appreciate your understanding and cooperation in this regard. Please reach out to support@moengage.com in case of any queries. Thanks, Team MoEngage

Minor · 25 days ago · lasted about 7 hours

[Dashboard-03] Delay in Event Processing on the User Profile and Recent Events

Hi, We are experiencing a delay in processing the events, and our team is working on it. This will affect the User profile and Recent events sections. The expected ETA for the resolution is 11 p.m. UTC on September 2. Campaign sending, Segmentation, and Analytics aren't affected. We will update the information when the processing is back to normal.

Minor · 29 days ago · lasted about 7 hours

Dashboard-01 - Delay in processing Stats for Campaigns and Flows

We are experiencing a delay of 2 hours in updating the stats of some users for all types of Campaigns and Flows. Hence, Stats on the dashboard will be updated late. Please note that campaign sending isn't affected. We are working on this to resolve it as soon as possible. Kindly bear with us while we do it. Appreciate your understanding and cooperation in this regard. Please reach out to support@moengage.com in case of any queries. Thanks, Team MoEngage

Minor · 30 days ago · lasted about 4 hours

Dashboard-01 - Delay in processing Stats for Campaigns and Flows

We are experiencing a delay of 2 hours in updating the stats for all types of Campaigns and Flows. Hence, Stats on the dashboard will be updated late. Please note that campaign sending isn't affected. We are working on this to resolve it as soon as possible. Kindly bear with us while we do it. Appreciate your understanding and cooperation in this regard. Please reach out to support@moengage.com in case of any queries. Thanks, Team MoEngage

Minor · about 1 month ago · lasted about 6 hours

[Dashboard-03] Delay in processing user imports uploaded via dashboard

Hi there, We are experiencing a delay in processing user imports uploaded via UI on dashboard-03; our team is working on it. The queued data will be cleared within the next couple of hours. Kindly bear with us while we do it. I appreciate your understanding and cooperation in this regard. Please reach out to support@moengage.com if you have any queries. Thanks, Team MoEngage

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Frequently Asked Questions

Is MoEngage down right now? What is MoEngage current status?
MoEngage seems to be up and running. We've updated the status about 1 hour ago.
Was MoEngage down today?
MoEngage is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with MoEngage, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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