Outage in MoEngage

[Dashboard-03] Dashboard permissions problem

Resolved Minor

May 16, 2022 - Started almost 2 years ago - Lasted 24 minutes
Official incident page

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Outage Details

Hi, we have identified an issue where some users cannot access some pages on the dashboard in our DC-03 data center. Our team is working to fix this issue. Meanwhile, you can log out and log in as a workaround to continue accessing the dashboard without any disruption.

Components affected

MoEngage Dashboard

Latest Updates ( sorted recent to last )

IDENTIFIED almost 2 years ago - at 05/16/2022 12:13PM

We are working on the issue, now the login is not working. Our team is working on the fix. We will keep you posted. Apologies for the inconvenience caused.

IDENTIFIED almost 2 years ago - at 05/16/2022 11:44AM

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