Outage in MoEngage

Planned maintenance activity for File Segments Service on Dashboard-01

Resolved Minor

November 23, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We will be upgrading the infrastructure in the data processing pipelines of File Segment Service starting at 5 p.m. (UTC) to 6 p.m. (UTC) on November 23rd. During this time, you might see delays in processing CSV/File segment uploads and user imports.

Components affected

MoEngage CSV / File Segment Uploads MoEngage User Imports

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/23/2022 05:42PM

The scheduled maintenance has been completed.

MONITORING over 1 year ago - at 11/23/2022 04:16PM

Latest MoEngage outages

[Dashboard-03] Segmentation and Campaign Sending affected - 3 months ago

[Dashboard-01] Delay in Event Processing in Segmentation, Analytics, and User Profile for some accounts - 5 months ago

[Dashboard-02] Maintenance on the user property data in the Segmentation module - 6 months ago

[Dashboard-01] Delay in processing User Imports uploaded from the dashboard. - 6 months ago

[DC-01, DC-03]Delay in S3 Exports - 7 months ago

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