Outage in Monese

Monese to Monese GBP and RON to EUR payments delayed

Resolved Minor

December 02, 2022 - Started over 1 year ago - Lasted 3 days
Official incident page

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Outage Details

Due to a technical issue with one of our partners, we’re experiencing a delay on moving money (Monese to Monese) from GBP and RON Monese accounts to EUR accounts this weekend. You'll see a pending payment until its' been fixed. We’re aiming for this to be fixed by Monday morning (5-12-22), after which the service will continue as normal. This doesn't affect moving money to your GBP or RON accounts, other top-up methods or card transactions. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

Components affected

Monese Incoming transfers Monese Outgoing transfers

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/05/2022 10:34AM

We can confirm this has been fixed and service has returned to normal.

IDENTIFIED over 1 year ago - at 12/02/2022 10:26AM

Due to a technical issue with one of our partners, we’re experiencing a delay on moving money (Monese to Monese) from GBP and RON Monese accounts to EUR accounts this weekend. You'll see a pending payment until its' been fixed. We’re aiming for this to be fixed by Monday morning (5-12-22), after which the service will continue as normal.

This doesn't affect moving money to your GBP or RON accounts, other top-up methods or card transactions.

We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

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