Outage in Monese

Issue with card top-ups

Resolved Minor

May 07, 2023 - Started 12 months ago - Lasted about 19 hours
Official incident page

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Outage Details

One of our partners is experiencing a technical issue that's affecting debit card top-ups. We’re working with them to identify the issue and resolve this. We’ll update this page once we have further information.

Components affected

Monese Card top-ups

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/08/2023 09:54AM

This incident has been resolved.

INVESTIGATING 12 months ago - at 05/07/2023 03:02PM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 05/07/2023 03:01PM

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