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Check the stats and details of the latest MongoDB Cloud outages and issues
Minor Resolved · 13 days ago · lasted about 2 hours
We are currently investigating an issue with loading charts in some regions. Affected users may see blank pages or 403 error pages.
Minor Resolved · 19 days ago · lasted 38 minutes
We are currently investigating an issue where some apps are experiencing their triggers to suspend with an invalid session id error. These triggers will resume with no expected impact.
Minor Resolved · 21 days ago · lasted about 2 hours
We are currently investigating an issue with MongoDB Cloud that may prevent users with MFA configured from logging in. Already logged-in users appear to be unaffected. Cluster health is unaffected, although monitoring metrics may be delayed.
Minor Resolved · 29 days ago · lasted about 4 hours
We are experiencing delays processing metrics for Atlas clusters. Specifically, we are experiencing a delay in the system that rolls up fine grained metrics (10 seconds) into coarser grained metrics (1 min+). When viewing metrics in the Atlas web console this surfaces as metrics being visible for the page 8 hours, but when viewing a larger time scale, metrics since approximately 4:00 AM UTC will appear to be missing.
Minor Resolved · about 1 month ago · lasted 18 minutes
MongoDB Cloud experiencing slow page loads for some pages
We have identified an issue causing slow page loads or page load failures on cloud.mongodb.com. Affected customers may see page loads take exceptionally long periods of time or timeout entirely. Cluster health is unaffected. MongoDB Atlas and Cloud Manager API endpoints are affected. Cluster creation and certain healing operations may also be delayed. Creating, modifying, or viewing MongoDB Charts is also impacted. Creating, modifying, or viewing Atlas App Services may be delayed as well. Modifying or creating MongoDB Atlas Data Federation and Data Lake resources may also be delayed.
Minor Resolved · about 1 month ago · lasted about 1 hour
MongoDB Cloud experiencing slow page loads for some pages
We have identified an issue causing slow page loads or page load failures on cloud.mongodb.com. Affected customers may see page loads take exceptionally long periods of time or timeout entirely. Cluster health is unaffected. MongoDB Atlas and Cloud Manager API endpoints are affected. Cluster creation and certain healing operations may also be delayed.
Minor Resolved · about 1 month ago · lasted 21 minutes
Atlas Search: Ability to create new search indexes is temporarily unavailable
The ability to create new Atlas Search indexes is temporarily unavailable for approximately 30 minutes. Queries on existing Atlas Search indexes are unaffected.
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