Outage in Mulesoft US

Mule runtime from April causing some issues

Resolved Minor

May 05, 2023 - Started 12 months ago - Lasted 7 days
Official incident page

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Outage Details

MuleSoft engineering is working on an issue related with the April release of our Mule Runtime, if you are running the April Mule Runtime release and you are experiencing issues, please follow the workaround provided here [Requires login]: https://help.mulesoft.com/s/article/Degraded-Performance-in-CloudHub-Resource-Intensive-Applications-Utilizing-the-April-2023-Runtime-Release We are working on a permanent solution to this issue.

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/12/2023 05:42PM

The new Mule Runtime release for May addresses the performance problems that were identified in the April release, customers can safely adopt the newer May release. If you need further assistance, please submit a ticket via our Help Center

IDENTIFIED 12 months ago - at 05/05/2023 09:36PM

MuleSoft engineering is working on an issue related with the April release of our Mule Runtime, if you are running the April Mule Runtime release and you are experiencing issues, please follow the workaround provided here [Requires login]:
https://help.mulesoft.com/s/article/Degraded-Performance-in-CloudHub-Resource-Intensive-Applications-Utilizing-the-April-2023-Runtime-Release
We are working on a permanent solution to this issue.

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