MURAL

MURAL Status

Official source
Everything seems OK
MURAL had 1 problem in the last month.
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Stats

0 incidents in the last 7 days

1 incidents in the last 30 days

Automatic Checks

Last check: 2 minutes ago

Last known issue: 13 days ago

Latest Incidents

Last 30 days

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Resolved Major service degradation, issues logging in

We are currently experiencing a major service degradation. Users are experiencing latency and may be logged out of the application and will not be able to log in. We are investigating this issue and will update here with any news. We sincerely apologize for any issues this may be causing.

Resolved Issues with our cloud provider

We are currently experiencing issues with our cloud provider on some regions. While our service still remains unaffected, intermittent connectivity issues may be experienced by some clients. We are actively monitoring and working on it, and we will keep you updated on any changes.

about 1 month ago Official incident report

Resolved Emails not being delivered.

We are currently investigating an issue with our email provider.

about 1 month ago Official incident report

Resolved Users unable to log in

Users are currently unable to sign in to MURAL. We're investigating the issue + will restore regular service ASAP. Please check our status page for the most up-to-date info πŸ‘‰ status.mural.co/

Resolved Minority of users unable to access mural workspace

At 15:40 UTC we detected a subset of users with errors logging to their MURAL workspace. We implemented a change at 15:55 UTC that appears to have resolved the issue, and users are successfully logging in to MURAL again. We are continuing to monitoring the situation.

Resolved Mural thumbnails generating slower than usual

We have identified an issue with mural thumbnails generating slower than usual. We’re working on a fix and will post updates as we have them.

Resolved Public website outage

Our public website is currently unavailable, we're investigating the issue. Our applications are not affected by this and all content is accessible.

Resolved MURAL Support services currently unavailable - in-app chat and Help Center

One of MURAL's providers, Intercom, is currently experiencing issues with increased latency for certain services. As a result MURAL's in-app chat with Support and Help Center (https://support.mural.co) are currently unavailable. As an alternative, you can contact MURAL's Support team via [email protected] There should be no impact on your usage of MURAL, however we are monitoring this closely in case there's any change. You can receive updates from Intercom here, should you wish: www.intercomstatus.com/

Resolved Increased load times with some murals

Some users are currently experiencing issues with murals not loading or taking longer than usual to load. We're investigating the issue and will restore regular service as quickly as possible. Please check our status page for the most up-to-date info: status.mural.co

Resolved Murals freezing when using text boxes

We experienced a service degradation for some users, with murals freezing when interacting with text boxes. We released a fix and are monitoring the results. Please check our status page for the most up-to-date info πŸ‘‰ status.mural.co/

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Services Available
805
Incidents registered
47680
Monitoring Incidents
78

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