Outage in MyParcel

We are experiencing problems with our API

Resolved Minor

August 29, 2022 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

MyParcel Backoffice MyParcel Webhooks MyParcel Delivery options MyParcel Shipments MyParcel Email services

Latest Updates ( sorted recent to last )

INVESTIGATING over 1 year ago - at 08/29/2022 03:15PM

Performance is back to normal. We are continuing monitoring the results

INVESTIGATING over 1 year ago - at 08/29/2022 02:41PM

A fix is implemented and we are currently monitoring the results

INVESTIGATING over 1 year ago - at 08/29/2022 02:28PM

We are continuing to work hard on this issue and will provide an ETA as soon as we can.

INVESTIGATING over 1 year ago - at 08/29/2022 10:58AM

We are currently investigating this issue.

Latest MyParcel outages

Not possible to download DPD shipment labels - 15 days ago

Issue downloading DPD mailbox parcel shipment labels - 29 days ago

Longer load times for BackOffice - 6 months ago

Issue creating DHL labels - 6 months ago

Create PostNL labels not possible for EU and Rest of World, letterbox parcels and digital stamps - 9 months ago

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