Is Nacelle Down?

Nacelle status is operational

IsDown is monitoring Nacelle's official status page in real time.

Stats for Nacelle official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

79 days

Users reports for Nacelle in the last 12 hours

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Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Nacelle.

Monitor and keep track of Nacelle's current and past outages

Minor · 3 months ago · lasted about 2 hours

Collections Index Outage

We're currently investigating an outage related to collection reindexing. As we continue to investigate, we recommend _not_ reindexing to ensure missing collection data does not impact your storefront.

Minor · 3 months ago · lasted about 2 hours

Degraded Shopify Webhook Performance

We're currently experiencing intermittent failures for Shopify webhook product/update events. This is only impacting merchants who are using the 2023-01 version of the Shopify API. We're currently investigating and will provide updates as soon as possible. As we work to remedy this issue, please use manual space reindexes to solve any data consistency problems.

Minor · 6 months ago · lasted about 2 hours

Contentful Webhooks Down

We are investigating an issue impacting Contentful webhooks. Users looking to index data from Contentful should manual re-index within the Nacelle dashboard.

Minor · started 9 months ago

V1 Ingestion Performance Degraded

We're currently investigating an issue with V1 data ingestion. More information will be shared as soon as possible.

Minor · started 11 months ago

v2 Storefront Content Queries

From 5:40pm to 10:25pm PDT Nacelle was experiencing issues related to Storefront API “content” queries on the v2 platform. This could have had an effect on builds during this window and/or client side content calls.

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Frequently Asked Questions

Is Nacelle down right now? What is Nacelle current status?
Nacelle seems to be up and running. We've updated the status 40 minutes ago.
Was Nacelle down today?
Nacelle is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Nacelle, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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