Number of Incidents
0 outages
Since last incident
79 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Nacelle.
Minor · 3 months ago · lasted about 2 hours
We're currently investigating an outage related to collection reindexing. As we continue to investigate, we recommend _not_ reindexing to ensure missing collection data does not impact your storefront.
Minor · 3 months ago · lasted about 2 hours
Degraded Shopify Webhook Performance
We're currently experiencing intermittent failures for Shopify webhook product/update events. This is only impacting merchants who are using the 2023-01 version of the Shopify API. We're currently investigating and will provide updates as soon as possible. As we work to remedy this issue, please use manual space reindexes to solve any data consistency problems.
Minor · 6 months ago · lasted about 2 hours
We are investigating an issue impacting Contentful webhooks. Users looking to index data from Contentful should manual re-index within the Nacelle dashboard.
Minor · started 9 months ago
V1 Ingestion Performance Degraded
We're currently investigating an issue with V1 data ingestion. More information will be shared as soon as possible.
Minor · started 11 months ago
From 5:40pm to 10:25pm PDT Nacelle was experiencing issues related to Storefront API “content” queries on the v2 platform. This could have had an effect on builds during this window and/or client side content calls.
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