Outage in Natterbox
Call connectivity issues in EMEA
Resolved Major
Need to monitor Natterbox outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Natterbox, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
Natterbox for Salesforce Natterbox Freedom for Salesforce (CTI) Natterbox Cloud PBX Natterbox Contact Centre (Salesforce routing and reporting) Natterbox SIP TrunkingLatest Updates ( sorted recent to last )
We have had reports from a number of customers that they are experiencing problems making and receiving calls. We are currently investigating .
A configuration change has been made and now inbound & outbound calls appear to be successful. There are delays to outbound calls connecting, however, they are successful. Any customer still having connectivity issues should refresh their CTI session
Testing has shown that the configuration change made earlier has resolved the issue, we will continue to monitor the situation.
Latest Natterbox outages
Start monitoring Natterbox and all your cloud vendors in minutes
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3153 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime