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Major Resolved
We're aware of problems using the Natterbox CTI and with issues regarding call connectivity, primarily affecting users in Australia. We are investigating the cause of these issues.
Minor Resolved
We are currently investigating a small subset of reported intermittent call issues and will update our status with further details as our investigation progresses.
Number of Incidents
0 issues
Last incident
207 days ago
IsDown offers an easy way to monitor Natterbox with maximum flexibility
IsDown monitors Natterbox for Salesforce for major outages. A major outage is when Natterbox for Salesforce experiences a critical issue that severely affects one or more services/regions. When Natterbox marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Natterbox status page for minor outages. A minor outage is when Natterbox for Salesforce experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Natterbox status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Natterbox and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Natterbox and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Natterbox seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Natterbox status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Natterbox for Salesforce outages, issues and problems' at the top of the page.
Natterbox for Salesforce last outage was on September 26, 2023 with the title "CTI & Call Connectivity Issues"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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