Outage in Nets Easy

Delays in portal - INC0503826

Resolved Minor
March 01, 2023 - Started 3 months ago - Lasted 2 days
Official incident page

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Outage Details

We are currently seeing transaction delays in the portal.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/03/2023 02:35PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 03/01/2023 04:29PM

The transaction synchronization delay in the portal has been resolved.

Refunds towards end-customers are still delayed.

IDENTIFIED 3 months ago - at 03/01/2023 01:03PM

Delays with refunds towards end-customers has been detected.

The delay for the updating of transactions in the Nets Easy portal is currently around 2 hours and decreasing.

IDENTIFIED 3 months ago - at 03/01/2023 08:34AM

Webhooks are no longer delayed.
We are continuing to work on a fix for the delays in portal.

IDENTIFIED 3 months ago - at 03/01/2023 08:09AM

We are seeing delays in webhooks.

IDENTIFIED 3 months ago - at 03/01/2023 07:36AM

We are currently seeing transaction delays in the portal.

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