Outage in New Relic
New Data Source Errors for the US Region
Resolved Minor
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Outage Details
Components affected
New Relic Infrastructure Agent and Integrations : US New Relic Browser Agent : US New Relic APM Agent : US New Relic Event API : US New Relic Mobile Agent : US New Relic Trace API : US New Relic Log API : US New Relic Metric API : USLatest Updates ( sorted recent to last )
We have resolved the issue with newly generated API keys, but some customers with new API keys may continue to receive errors for data sending until backend queues have processed any delayed traffic. We are continuing to monitor the situation.
We are continuing to investigate this issue.
Some customers in the US region may be receiving errors for integrations using API keys generated after 15:52 UTC on October 4th, 2022. Impacted data will not be recovered.
We have implemented a fix and are monitoring for restoration of impacted services.
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