Is Nexcess Down?

Nexcess status is operational

Are you having problems?

Users are not reporting problems in Nexcess

Never miss outages in Nexcess and all third-party dependencies

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Nexcess problems reported by users

This chart provides user-reported problems for Nexcess in the last 12 hours. It's a collection of user reports from different sources.

Latest Nexcess Outages

We continuously monitor the official Nexcess status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Nexcess outages and possible affected you.

3 Outages in the last 7 days
5 Outages in the last 30 days
2 Days since last incident

Minor Resolved · 2 days ago · lasted about 1 hour

Incoming Phone Call Issues

Our team is investigating an issue with our phone system at this time. They are diligently working on this and we will update this status with more information when we have it. In the mean time if calls are not working please feel free to contact us via live chat or ticket from your account or at [email protected]

Minor Resolved · 3 days ago · lasted about 1 hour

us-midwest-1 Degraded Service

Our teams are currently investigating an issue causing degraded performance in the us-midwest-1 region. We will update this status post as more information is available. Our Teams are here to help you. Please do not hesitate to get help via live-chat or by calling toll-free at 866-639-2377 or +1.517.322.0434 (international).

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Maintenance Resolved · 8 days ago · lasted about 14 hours

Openstack Performance Degradation

Our teams are aware of a service impacting issue affecting Openstack. We are currently investigating and will update this status post as more information becomes available. If you have any further questions or concerns, please contact our support team by emailing [email protected], opening a ticket or chat in your customer portal (https://my.nexcess.net) , or by calling toll-free at 866-639-2377 or +1.517.322.0434 (international).

Maintenance Resolved · 9 days ago · lasted 1 day

Emergency System Maintenance cloudhost-4388271.us-midwest-2.nxcli.net

Nexcess System Engineers have identified further issues with cloudhost-4388271.us-midwest-2.nxcli.net and will be performing another data transfer across volumes. Websites hosted on cloudhost-4388271.us-midwest-2.nxcli.net will experience an interruption of service throughout the transfer and the window. You may subscribe to further updates for this maintenance using the link above. We appreciate your patience as our Engineering teams continue their work to maintain the stability of our platform. If you have any further questions or concerns, please feel free to reach out to us by emailing [email protected], opening a ticket or chat in your customer portal (https://my.nexcess.net), or by calling us at 866-639-2377, 1-313-279-0722 (international) .

Minor Resolved · 10 days ago · lasted about 5 hours

cloudhost-2840114.us-west-1.nxcli.net Service Interruption

Nexcess System Engineers are aware of a service impacting issue affecting cloudhost-2840114.us-west-1.nxcli.net. Engineers are working to restore service as quickly as possible. We appreciate your patience as our teams work to return service. You may subscribe to further updates regarding this incident using the link above. If you have any further questions or concerns, please contact our support team by emailing [email protected], opening a ticket or chat in your customer portal (https://my.nexcess.net) , or by calling toll-free at 866-639-2377 or +1.517.322.0434 (international).

Minor Resolved · about 1 month ago · lasted about 1 hour

Service Interruption in us-west-1 Data Center

Nexcess Systems Engineers are currently investigating a brief service interruption impacting services in our us-west-1 data center. A brief service interruption was seen in the data center. Our Engineering team is working to restore services at this time. If you have any further questions or concerns, please feel free to reach out to us at [email protected] or call us at 866-639-2377, 1-313-279-0722 (international)

Minor Resolved · about 1 month ago · lasted about 1 hour

Service Interruption on a subset of Cloud Hosts

Nexcess monitoring systems have identified a service impacting issue affecting 5 cloudhosts in our us-midwest-2 data center. The affected cloudhosts are: cloudhost-6766734.us-midwest-2.nxcli.net cloudhost-6246294.us-midwest-2.nxcli.net cloudhost-6241280.us-midwest-2.nxcli.net cloudhost-5285403.us-midwest-2.nxcli.net cloudhost-4746657.us-midwest-2.nxcli.net Nexcess systems engineers have been engaged and are working to restore service as quickly as possible. We appreciate your patience as our teams work to return service. If you have any further questions or concerns, please contact our support team by emailing [email protected], client portal ticket, live chat, or toll-free at 866-639-2377 or +1.517.322.0434 (international).

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Frequently Asked Questions

Is Nexcess down right now? What is Nexcess current status?
Nexcess seems to be up and running. We've updated the status 6 minutes ago.
Was Nexcess down today?
Nexcess is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Nexcess, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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