Number of Incidents
1 outages
Since last incident
29 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Nextiva.
Minor · 29 days ago · lasted about 4 hours
NextOS Platform and NextivaONE Login Issues
A subset of Nextiva customers are currently experiencing issues with logging into their NextOS Platform and NextivaONE accounts. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
Minor · about 1 month ago · lasted 44 minutes
Nextiva Support Account Updates
We are currently investigating an issue affecting our ability to assist customers in updating account information. Engineers are engaged and working toward resolution.
Major · about 2 months ago · lasted about 16 hours
Nextiva Fax Bridge Sending and Receiving Issues
A subset of our customers utilizing fax bridges are experiencing issues with sending and receiving faxes. Our engineers are aware of this and are working to resolve it as soon as possible. Affected customers are encouraged to utilize the fax portal or email to send faxes. Thank you for your patience.
Major · 2 months ago · lasted about 2 hours
We are currently investigating an issue affecting Call Control features within NextivaONE. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
Minor · 3 months ago · lasted about 1 hour
We are currently experiencing an issue with inbound phone calls to our Support line. During this time, please utilize our online ticket submission process: https://www.nextiva.com/support/
Minor · 4 months ago · lasted about 2 hours
A subset of Nextiva customers are currently experiencing issues with their logging into their NextOS Platform and NextivaONE accounts. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
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