This chart provides user-reported problems for Ocean Insights in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Ocean Insights status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Ocean Insights outages and possible affected you.
Major Resolved · 14 days ago · lasted about 1 hour
Container Tracker and Trace (CTT) - product disruption
Dear valued Customer, We are experiencing a service disruption with our Container Tracker and Trace (CTT) product. The Movement experience is operational and Ocean Tracking updates will be delayed on Movement by a few hours. Our team is investigating and will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to [email protected] Best regards, Szymon Przeklasa Manager, Customer Support
Minor Resolved · 15 days ago · lasted about 2 hours
LTL Tracking - Degraded performance
Dear valued Customer, We are experiencing a degraded performance with our v4 LTL tracking API. Our engineering team is already on top of this situation and we are working on fixing this as soon as possible. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to [email protected] Best regards, Regards, Sebastian Navia, Customer Support Team Lead - North America https://project44.com
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Major Resolved · 17 days ago · lasted about 1 hour
NA Rail - Disruption in Shipment Initialization
Dear valued Customer, We are experiencing a disruption with North America Rail shipment Initialization where some shipments cannot be created on the p44 platform. Our engineering team is investigating and will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to [email protected] Best regards, Nikhil Dhamija Customer Support Team
Minor Resolved · about 1 month ago · lasted about 6 hours
YangMing Marine Transport Corp. - data provider's disruption
Dear valued Customer, Currently, YangMing Marine Transport Corp. is experiencing issues with the dedicated data provider, which causes a disruption of the shipment updates through project44. Together with our partners, we are working on resolving this quickly. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to [email protected] Best regards, Szymon Przeklasa Manager, Customer Support
Minor Resolved · about 1 month ago · lasted about 15 hours
Truckload tracking - Degraded performance.
Dear valued Customer, Currently we are experiencing an incident related to some truckload carriers that track via API. Our engineering team is currently investigating into this situation and it's being worked with the highest priority. Please don't hesitate in reaching out to [email protected] Regards, Sebastian Navia, Customer Support Team Lead - North America https://project44.com
Minor Resolved · about 2 months ago · lasted about 20 hours
CMA CGM - ongoing internal maintenance
Dear valued Customer, We have been informed about the ongoing maintenance of the CMA CGM carrier's system, with the Push Service affected. Please expect a delay in receiving events. Maintenance start: 10th of December, 19:00 (7:00 PM) CET. We will keep you posted about further information provided by our business partner regarding the maintenance. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to [email protected] Best regards, Szymon Przeklasa Customer Support Manager, Command Center
Minor Resolved · about 2 months ago · lasted about 20 hours
VOC Analytics & RCA (Root Cause Analysis) Dashboard disruption
Dear Valued Customer, Currently, we are experiencing disruption in our VOC Analytics & RCA Dashboard (Root Cause Analysis). The issue is only impacting users leveraging NA Visibility Operations Center. Despite the malfunction, all reports (except yesterday's data) are accessible. No data loss is registered. The incident is currently being investigated and prioritized internally. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to [email protected] Best regards, Szymon Przeklasa Team Lead, Customer Support Europe
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