Resolved Vessel tracking delay
Please note: The processing of Vessel AIS data is currently delayed by up to 36 hours. We expect the backlog to be cleared by end of July 29th.
Resolved Unexpected issues while performing maintenance
There are availability issues that were raised by our former maintenance actions. Our engineers and developers are working on a solution. We sincerely apologize for the inconvenience.
Resolved CMA-CGM IT Outage
Due to an internal IT infrastructure issue, the CMA CGM Group is currently not providing container tracking data. While the carrier is working to solve the matter as quickly as possible, Ocean Insights continues to provide real-time vessel arrival and departure milestones for active containers.
Resolved Database Problem
An issue with our databases is currently causing the CTT system to be unavailable. We are working on a fix and will provide updates here.
Resolved Temporary Internet connection issues
Temporary Internet connection issues have been detected and traced back to problems on the BGP upstream provider level. Our customers may have seen dropped connections during that time. The situation has been resolved around 9:00 am CEST.
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