Outage in Ocean Insights

Orders creation performance issue

Resolved Minor

May 17, 2022 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Valued Customer, We are currently experiencing an issue related to a decrease amount of orders created in our system. Only some customers are impacted. Our engineering team is investigating and will continue to provide updates as more information becomes available. Please do not hesitate to reach out to support@project44.com with any questions. Med venlig hilsen / Best Regards / Mit freundlichen Grüßen Szymon Przeklasa Team Lead, Customer Support Europe

Latest Updates ( sorted recent to last )

INVESTIGATING almost 2 years ago - at 05/17/2022 03:07PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 05/17/2022 11:40AM

Dear Valued Customer,

We are currently experiencing an issue related to a decrease amount of orders created in our system. Only some customers are impacted. Our engineering team is investigating and will continue to provide updates as more information becomes available.

Please do not hesitate to reach out to support@project44.com with any questions.

Med venlig hilsen / Best Regards / Mit freundlichen Grüßen

Szymon Przeklasa
Team Lead, Customer Support Europe

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