Outage in Ocean Insights

Ocean products: event push service disruption

Resolved Minor

September 27, 2022 - Started over 1 year ago - Lasted about 11 hours
Official incident page

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Outage Details

Dear Valued Customer, We are experiencing a service disruption regarding the events push from our Ocean products. This incident is currently being investigated and escalated internally. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best, Eduardo Atucha, Technical Support Advisor, https://project44.com

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 09/27/2022 11:33AM

Dear Valued Customer,

The issue related to the Ocean products' push service disruption has been resolved. No data loss was registered. Currently, we are monitoring the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Szymon Przeklasa
Team Lead, Customer Support Europe

INVESTIGATING over 1 year ago - at 09/27/2022 03:11AM

Dear Valued Customer,

We are experiencing a service disruption regarding the events push from our Ocean products. This incident is currently being investigated and escalated internally.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best,
Eduardo Atucha,
Technical Support Advisor,
https://project44.com

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