Outage in Ocean Insights

YangMing Marine Transport Corp. - data provider's disruption

Resolved Minor
December 19, 2022 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

Dear valued Customer, Currently, YangMing Marine Transport Corp. is experiencing issues with the dedicated data provider, which causes a disruption of the shipment updates through project44. Together with our partners, we are working on resolving this quickly. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Szymon Przeklasa Manager, Customer Support
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/19/2022 09:44PM

Dear valued Customer,

The issue related to the before mentioned data provider has been resolved and should no longer be happening.

If you have any questions don't hesitate in reaching out to support@project44.com

Regards,

Sebastian Navia,
Customer Support Team Lead - North America
https://project44.com

MONITORING over 1 year ago - at 12/19/2022 04:56PM

Dear Valued Customer,

The issue related to YangMing Marine Transport Corp.'s dedicated data provider has been resolved. We keep on monitoring the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Szymon Przeklasa
Manager, Customer Support

INVESTIGATING over 1 year ago - at 12/19/2022 03:48PM

Dear valued Customer,

Currently, YangMing Marine Transport Corp. is experiencing issues with the dedicated data provider, which causes a disruption of the shipment updates through project44. Together with our partners, we are working on resolving this quickly.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Szymon Przeklasa
Manager, Customer Support

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