Outage in Ocean Insights

NA Rail - Disruption in Shipment Initialization

Resolved Major

January 11, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear valued Customer, We are experiencing a disruption with North America Rail shipment Initialization where some shipments cannot be created on the p44 platform. Our engineering team is investigating and will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Nikhil Dhamija Customer Support Team

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/11/2023 08:40AM

This incident has been resolved.

MONITORING over 1 year ago - at 01/11/2023 07:52AM

Dear Valued Customer,

The issue related to North America Rail shipment initialization has been resolved. We keep on monitoring the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Szymon Przeklasa
Manager, Customer Support

INVESTIGATING over 1 year ago - at 01/11/2023 07:20AM

Dear valued Customer,
We are experiencing a disruption with North America Rail shipment Initialization where some shipments cannot be created on the p44 platform. Our engineering team is investigating and will continue to provide updates as more information becomes available.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards,
Nikhil Dhamija
Customer Support Team

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