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O problema estava por conta de permissões de acesso do Atendente Virtual e foi solucionado. Os atendimentos com o Atendente Virtual está operacional, estamos monitorando a correção efetuada.
Identificamos a possível causa do problema, estamos efetuando alguns testes em breve a correção será refletida para todos os clientes.
Alguns clientes estão relatando que o atendente virtual está mostrando uma mensagem de erro e travando o atendimento. Estamos investigando
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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