Outage in Omnivore.io
NCR CloudConnect API - Increased error rate
Resolved Minor
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Outage Details
Components affected
Omnivore.io Aloha Cloud ConnectLatest Updates ( sorted recent to last )
We are continuing to work on a fix for this issue.
Beginning around 21:42 UTC, we began seeing an increased number of errors when calling the NCR CloudConnect API impacting ticket and clock entry reads. API calls to fetch ticket and clock entry data will likely fail at an increased rate and webhooks may be delayed until service is restored. We are reaching out to our NCR contacts. We will continue to monitor for the issue to resolve.
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