Outage in One Signal

Notification status updates are lagging

Resolved Minor

September 22, 2022 - Started over 1 year ago - Lasted about 12 hours
Official incident page

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Outage Details

We discovered that our notification status updates are lagging. We implemented a fix and will be processing the backlog of events. There was no impact on previous notifications or any new notifications in the future. This only impacts our dashboard, where you can check the status of your notifications. We will update our incident when we have processed the backlog.

Components affected

One Signal Analytics & Update Processing

Latest Updates ( sorted recent to last )

IDENTIFIED over 1 year ago - at 09/22/2022 04:42PM

The issue has been identified and a fix is being implemented.

MONITORING over 1 year ago - at 09/22/2022 09:41AM

We discovered that our notification status updates are lagging. We implemented a fix and will be processing the backlog of events.
There was no impact on previous notifications or any new notifications in the future. This only impacts our dashboard, where you can check the status of your notifications.
We will update our incident when we have processed the backlog.

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